Shipments and Returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Korea post with tracking or not. If you prefer delivery by DHL with signature, an additional cost will be applied, so please contact this before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Packages are amply sized and your items are well-protected.

Worldwide Shipping, No Matter Where You Are.

1. Korea Post [Without Tracking Number] : 10-25 Working days 

*The service is cheaper but does not provide tracking no. Hence please be aware that we do not take any responsibility of your lose of item.

2. Korea Post [With Tracking Number] : 10-25 Working days

*For packages posted via Registered Airmaillimited track and trace results are available. 

Some destination posts do not offer online results for Registered Airmail Mode.

Addressee may call up their Post Office to check on status. Available track search in Korea Post

3. Express Mail Service : 3-5 Working days

*Please, be aware that delays in customs are becoming increasingly common.

Packages may take longer to get to international destinations, and unfortunately we cannot control or prevent this type of delay. 

Available track search in DHL EMS

Payment

We accept secure online credit card payments with PayPal and Alipay. 

Paypal with credit cards we accept are Visa, Mastercard, American Express, Discover and so on.

*We have had plenty of problems related to credit card wrong usage. Hence I kindly request you to input correct receivable address which should be same with the one indicated in your credit card.

FREE SHIPPING

- FREE SHIPPING (only Korea Post with tracking number, under the weight as 2,000g) on orders over USD150.

- Should be put the free shipping code at processing.

SHIPPING INFORMATION (Recipient, Shipping address, Contact phone number)

- Please make sure that your shipping information is full and correct. [If not, we require fee to customer, it's $15]

- We hold no responsibility for any problem by the wrong shipping information.

WEEKEND DELIVERY

- We are unable to arrange weekend delivery.

- All shipping and processing times listed on our website are in business days. (Monday-Friday, Excluding all national holidays).

DUTY&TAX

- Import duties, taxes charges are not included in the item price or shipping charges.

- But these charges are the buyer's responsibility.

REFUSED SHIPMENTS

- If you refuse a shipment from Hi Korean Fashion, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Spicy Avenue.

This amount will be deducted from your merchandise refund.